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RF Technical Services Studio Technical Services Studio/Transmitter - Audio/Data Links Training Registered User Section
BE SUPPORT
AudioVAULT/Digital Studio Products
Tel: 217.224.4700
service@bdcast.com
Radio Transmitter & RF Products
Tel: 217.224.9617
rfservice@bdcast.com
Parts Department
Tel: 217.224.9600
parts@bdcast.com
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BE Support - Studio Technical Services

This new Studio Technical Services section of the BE support website gives you rapid access to a wide variety of Studio product support tools!

Assistance is available by e-mail and telephone; see the contact information to the left. Emergency technical service for all products can be obtained 24 hours a day, every day via telephone. Regular customer support hours are 8:00 AM until 5:00 PM US Central Time, Monday through Friday, except for US holidays.

studio support announcementsSTUDIO TECHNICAL SERVICES SUPPORT ANNOUNCEMENTS
Closure for US Holiday
BE Studio Technical Services Support will be closed on Monday, September 6, 2010. As always, emergency support is available by phone 24/7. If you are planning an installation or maintenance that may require support on these days, consider advising us in advance so that we can best prepare to assist you should you need to contact us.
Receive Technical Bulletins and Software Release Notifications via Email!
Click here to receive technical bulletins and software release notifications via email from BE. When completing the form, be sure to check the box next to BE Technical Updates.

Latest Studio Technical Bulletins
Information on updates and issues in the field
TRE Version 2.9 Build52 SW Release Technical Bulletin
89.0K
Revised: 08/31/10
RDi 20 Version 0.161 SW Release Technical Bulletin
96.8K
Revised: 06/29/10
TRE Version 2.9 Build51 SW Release Technical Bulletin
89.8K
Revised: 06/29/10
...all Studio Technical Bulletins

Latest Studio Application Guides
How to perform specific procedures
Configuring TRE for Tagging with Jump2Go Application Guide
322.4K
Revised: 07/22/09
RDi 20 Software Upgrade Application Guide
314.2K
Revised: 10/16/08
IDi 20 v3.0.5 Software Upgrade Application Guide
4995.9K
Revised: 05/21/08
...all Studio Application Guides

Latest Studio Product Manuals
Complete product information and installation guides
RDi 20 RDS Subcarrier Generator Manual
2742.8K
Revised: 11/24/09
TRE Now Playing-Message Manager 2.0 Manual
6999.7K
Revised: 04/03/09
IDi 20 v3.0.5 Quick Install and Operation Manual
1816.2K
Revised: 03/12/09
...all Studio Product Manuals

Additional Studio Resources
Studio BrochuresProduct overview
FAQsQuick answers to commonly asked questions
Studio Install/Release NotesSpecifications relevant to installation planning
Studio Technical SpecificationsComprehensive list of product parameters
Studio White PapersExplorations of the theory and practice of technology

Studio Product Locator
BE Product Hierarchy

		
			
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