|
|
 |
This website section gives you rapid access to a wide variety of product support tools.
Assistance is available by e-mail and telephone; see the contact information to the left. Emergency technical service for all products can be obtained 24 hours a day, every day via telephone. Regular customer support hours are 8:00 AM until 5:00 PM US Central Time, Monday through Friday, except for US holidays.
 | Closure for US Holiday
BE Support will be closed on July 4 and July 7. As always, emergency support is available by phone 24/7. If you are planning an installation or maintenance that may require support on this day, consider advising us in advance so that we can best prepare to assist you should you need to contact us. |
Receive Technical Bulletins and Software Release Notifications via Email!
Click here to receive technical bulletins and software release notifications via email from BE. When completing the form, be sure to check the box next to BE Technical Updates. |
Attention AudioVAULT Users!
In an effort to better support our customers, the Studio Technical Services department has created a *NEW* MultiMedia how to guide describing the steps needed to Create a Category using AVMaint. This applies to AV versions 9.0 to 9.20. It can be found under the "Latest Application Guides" section below or by clicking on the provided link. Note: This file is an executable that needs to be extracted from the attached zip file. Please give us your feedback. |
|
